Submit Patient Forms

As I surf the web, I see many professional and esthetic looking medical and dental websites that describe state-of-the-art technologies for patient care, but in my opinion, fall short with the process utilized for patients to fill out and submit their initial paperwork.
The large majority of these sites have simple PDF forms for patients to download, fill out and bring with them to the office.
In general, when you send a patient to your website to fill out forms, it slows down the process for your practice. You are dependent upon the patient waking up one morning and thinking, "Today's the day I am going to find the Dr. Jones, MD website." If they type in the wrong address, they get frustrated and don't proceed, or they call the office and disturb one of your staff.
From a practice management standpoint, these static PDF forms raise many questions.

1. How does your patient know were to access the forms?
2. How do you keep track of whom you have asked to fill out a form?
3. How many patients per week/month forget to bring in their completed form to their first visit?
4. Do your online forms consider HIPAA compliance?
5. Is there some way to remind the patient to complete their forms?
6. Do you get back your forms with sometimes illegible handwriting?
7. How do you enter your patient’s information into your practice management software from these forms?
8. How much staff time is taken up with the management of your forms?

If you don't like the answers or don't know some of the answers, then click on “Quick Tour” on our home page to view a 7 minute video that explains our service and how we deal with answers to the preceding questions or give me a call at 888-427-1116 [est].
Dr. Keith Rossein